We are a fully Australian based company, with our warehouse located in Truganina, Melbourne 3029.
All orders are handled and dispatched by our own internal team

We have chosen Australia Post as our sole shipping partner. This is to ensure your parcel gets to you in the quickest and safest way possible

All orders are generally dispatched from our Melbourne warehouse in a speedy 1-3 business days. We use Australia Post for delivery.

Important: During peak or sale periods, these dispatch times are extended

We offer a 'Priority Dispatch' feature which can be selected in your cart, and will guarantee next business day dispatch from our warehouse, including during peak / sale periods

We are an online only business, all orders need to be placed via our website. As our team are very busy packing our online orders, we are no longer able to accommodate walk ins to our warehouse showroom

We offer a flat rate $14.99 Australia wide, regardless of order size

Online purchases are made easy with a variety of payment options available including Credit Card, PayPal, Afterpay, Google Pay, Apply Pay, Shop Pay and Gift Cards

Due to the bulky nature of our products, we only ship Australia wide at this stage

Once your order has been dispatched from our warehouse, you will receive tracking information from Australia Post. You will then be able to track your parcel and stay informed every step of the way until delivery

All deliveries must be signed for, if you are not home Australia Post will take them to your local Post Office for collection

Please email our friendly team immediately at hello@blissfullittlehome.com.au with your order number and correct details. Please note, if your order has been dispatched, we are unable to divert it

In the event that an error has been made by you, please contact us as soon as possible to determine the possibility of making changes, provided your order has not already been processed

Please refer to the product page of your pre order item for dispatch times. All items in the order will be shipped together when the pre order item arrives. If you require your other items urgently, please place a separate order

In the unlikely event you receive a damaged item, please email our customer service team at hello@blissfullittlehome.com.au with a picture and description of the issue, and we will resolve this for you asap

Our return policy can be found here